education | Jun 3, 2025
Is Your AI Order Agent Safe: Putting Out Fires Started by Wild AI Agents in Your Restaurant
Palona AI Research 1. Is Your Restaurant’s AI Agent Ready – or Just Rushing to Adoption Recklessly? AI ordering agents are rapidly becoming a staple in restaurants, from drive-thru lanes to phone orders and online platforms. As labor costs rise and customer expectations grow, restaurants are under pressure to adopt automation—but many are doing so […]

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