research | Jan 23, 2025

Palona: Unlocking the Potential of Customer-Centric AI Agents in Sales

Large Language Models Enhanced with Emotional Intelligence, Human-Likeness and Persuasiveness By Professor Steve Liu and Alex Chen, PhD Jan. 7th, 2024 Why are most chatbots struggling to meet the bar as a qualified sales agent? AI agents, powered by advanced LLMs, have arrived to revolutionize sales. They excel at personalizing the shopping experience by analyzing […]

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