Palona AI Websites Terms of Use
Last Updated: January 31, 2025
Thank you for your interest in Proactive AI Lab, Inc. (“Palona AI," “us," “we," or “our") and our websites at www.palona.ai and www.proactiveailab.com (“Websites"). These terms of use, including our privacy policy at https://palona.ai/privacy-policy (together, these “Terms") form a legally binding contract between you and Palona AI regarding your use of the Websites. Use of any other Palona AI product or service, including any Palona AI hosted solution or AI Agent, is subject to execution of a separate Palona AI Master Services Agreement or other separate commercial agreement(s) with Palona AI and/or our customers.
PLEASE READ THE FOLLOWING TERMS CAREFULLY
BY USING THE WEBSITES, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TERMS INCLUDING OUR PRIVACY POLICY. IF YOU ARE NOT ELIGIBLE, OR YOU DO NOT AGREE TO THESE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO ACCESS OR USE THE WEBSITES: PROMPTLY EXIT THESE WEBSITES.
1. Changes to these Terms. We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Websites after posting. Your continued use of the Websites following the posting of revised Terms means that you accept and agree to the changes. Please check this page from time to time so you are aware of any changes because they are binding on you.
2. Changes to the Websites. We reserve the right to withdraw or modify the Websites, and any service or material we provide on the Websites, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Websites is unavailable at any time or for any period.
3. Limited License Grant. Subject to your complete and ongoing compliance with these Terms, Palona AI grants you a non-exclusive, non-transferable, non-sublicensable, revocable license to use and access the Websites for your own personal use. Palona AI does not permit any other use of the Websites. Palona AI reserves all rights in and to the Websites not expressly granted to you under these Terms.
4. Restrictions. You may not directly or indirectly: (a) reverse engineer, decompile, deconstruct, or attempt to derive the source code of the Websites; (b) reproduce, distribute, publicly perform, or create derivative works of the Websites; (c) use any device, software, or routine to interfere or attempt to interfere with the proper working of the Websites or any activity being conducted on the Websites; (d) use any scraper, crawler, spider, robot, or other automated means of any kind to access or copy data on the Websites, deep-link to any feature or content on the Websites, or bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Websites; (e) violate any applicable law, rule, or regulation in connection with your use of the Websites; or (f) attempt to do, or encourage others to do, any of the foregoing.
5. Ownership. The Websites are owned and operated by Palona AI. We or our licensors own and retain all right, title and interest, including intellectual-property rights, in and to the Websites and any trademarks, logos, and service marks displayed on the Websites (“Marks"). The Websites and Marks are protected by U.S. and international intellectual-property laws and treaties. Except as expressly authorized by these Terms or otherwise by Palona AI in writing, you may not make use of the Websites or Marks. The contents of the Websites, including without limitation all graphs, data, files, documents, text, photographs, images, audio, and video and any materials accessed through or made available for use or download through this Websites (“Content") may not be copied, distributed, modified, reproduced, published, or used, in whole or in part, except for purposes authorized by these Terms or otherwise approved in writing by Palona AI.
6. User Information. We may make available functionality on the Websites (e.g., a “Contact Us," “Join the Waitlist," or “Apply Here" forms) that allows you to submit information or materials (e.g., resumes) about yourself and/or your company (“User Information") in order for us to contact you; provide you and/or your company with information about our products, services, job opportunities, and/or company; and/or evaluate your candidacy for employment with us. By submitting User Information, you hereby grant Palona AI a non-exclusive, royalty-free, sublicensable, transferrable, worldwide, perpetual, and irrevocable right and license to use, analyze, and process your User Information as necessary to contact you and/or your company and provide the services, products, and/or information you request. You retain ownership of all copyrights in your User Information. You represent and warrant to us that all User Information is your own and that you have the right to share that User Information without infringing any intellectual-property right or right of publicity or privacy of any other person or entity. For information on how we store, collect, and process User Information, please see our privacy policy at https://palona.ai/privacy-policy (“Privacy Policy").
7. Third-Party Services. We make no representations or warranties whatsoever about any third-party services, software, products, or websites that you may access through the Websites (each a “Third-Party Service"). When you access a Third-Party Service, you acknowledge and agree that it is independent from Palona AI, and that we have no control over the content on that Third-Party Service. In addition, a link to a Third-Party Service does not mean that we endorse or accept any responsibility for the content or the use of that Third-Party Service. We are not responsible or liable, directly or indirectly, for any damages or loss caused to you by your use of any Third-Party Service. Additionally, please be aware that once you navigate away from the Websites, these Terms will no longer govern.
8. Termination.
- Termination. If you violate any provision of these Terms, then your authorization to access the Websites and these Terms automatically terminates. In addition, Palona AI may, at its sole discretion, terminate your authorization to use the Websites and these Terms effective immediately at any time and for any or no reason, with or without notice, and without any further liability to you arising from that termination.
- Effect of Termination. Upon any termination of these Terms: (i) your rights to use and access the Websites and all other license rights granted in these Terms will immediately terminate and you must immediately cease use of the Websites; and (ii) the following Sections will survive: 4-7, 8(b), and 9-15. You are solely responsible for retaining copies of any User Information that you transmit to Palona AI through the Websites.
9. Feedback. Palona AI may provide you with the opportunity to provide feedback, suggestions, requests, comments, and ideas about the Websites, Palona AI, and/or our products and services (collectively, “Feedback"). If you provide any Feedback, you hereby grant to Palona AI a worldwide, perpetual, royalty-free, fully transferable, sublicensable, irrevocable right to exploit that Feedback in any manner for any purpose. We will have no obligation to provide you with any attribution for any Feedback you provide.
10. Privacy Policy. You agree that all information you provide to us on or through this Websites or otherwise, including, but not limited to, through registering an account on the Websites, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information that is consistent with our Privacy Policy.
11. Indemnification. You agree to defend and indemnify Palona AI and its managers, members, officers, employees, consultants, and agents from and against every claim brought by any third party and all resulting damages, costs, expenses (including reasonable attorneys’ and experts’ fees), and judgments arising out of or connected with: (a) your breach of these Terms; (b) your violation of any applicable law or regulation; and (c) any dispute between you and any third party in connection with the Websites. Palona AI reserves the right to assume control of defense of any claim under this Section 11 without limitation of your indemnification obligations.
12. DISCLAIMER OF WARRANTIES. THE WEBSITES AND ALL INFORMATION AND CONTENT OFFERED THROUGH THE WEBSITES ARE PROVIDED “AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE EXPRESSLY DISCLAIM ANY WARRANTY OR REPRESENTATION THAT USING THE WEBSITES WILL ACHIEVE ANY PARTICULAR RESULT FOR YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, AND SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
13. LIMITATIONS OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL PALONA AI BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THE WEBSITES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF THOSE DAMAGES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF PALONA AI TO YOU WITH RESPECT TO YOUR USE OF THE WEBSITES OR OTHERWISE RELATING TO THESE TERMS IS ONE-HUNDRED U.S. DOLLARS ($100.00).
14. Governing Law. All claims and disputes arising from the use of the Websites are governed exclusively by the laws of Delaware, without regard to conflict-of-laws principals. You agree and hereby submit to the exclusive personal jurisdiction and venue of the courts located in New Castle County, Delaware, USA, for the resolution of any lawsuit or court proceeding permitted under these Terms.
15. General Terms.
- Entire Agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and Palona AI concerning the subject matter of these Terms and your use of the Websites and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Websites.
- No Assignment. You may not assign your rights under these Terms, in whole or in part, to any third party.
- Waiver. The failure to require performance of any particular provision of these Terms will not waive our right to require performance at any later time. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, that provision will be eliminated or limited to the minimum extent so that the remaining provisions of the Terms will continue in full force and effect.
- No Use Outside of the U.S. and Canada. The Websites are not intended for users outside of the United States and Canada. Access to the Websites from countries where access to the Websites would be considered unlawful is prohibited.
- Contacting Us. If you have any questions or concerns about the Websites or these Terms, you may contact us by email at https://palona.ai/privacy-policy or write to us at:
3000 El Camino Real
Building 4, Suite 200
Palo Alto, CA 94306