Palona’s Restaurant AI Is the First Slice of a Real-World Intelligence System.

Effortless cloud storage
for all your needs.

You've built something worth protecting. Every detail dialed in. Every standard set high. But calls still go unanswered. High-value orders slip through. Quality varies when you can't be everywhere at once.

Palona captures what excellence creates—without adding to your team's chaos.

Featured in:

Palona AI Agent:
Your Employee of the Century™

7 PM Friday. Dining room packed. Kitchen humming. Phone ringing. Your host seats guests while fielding calls. A $2,000 catering inquiry comes in, but nobody's free to handle it. From what you can see in your security camera feed, your other location's standards are slipping again.

Answer phones or seat guests? Capture catering or run service? Be everywhere or nowhere?

The restaurants that scale without breaking?
They've stopped choosing, thanks to Palona AI.

Hosting AI

End the phone chaos and capture every call

Remember choosing between helping table seven or answering the phone? You don't have to anymore.

Our AI host answers every call during rush, takes complex orders, upsells naturally, and takes reservations all while sounding like your best team member trained it personally.

Operations AI

Your quality standards, everywhere, every shift

Catering AI

Grow your first party catering by having our (system/AI

Drag and drop functionality

Hosting AI

End the phone chaos and capture every call

Remember choosing between helping table seven or answering the phone? You don't have to anymore.

Our AI host answers every call during rush, takes complex orders, upsells naturally, and takes reservations all while sounding like your best team member trained it personally.

Operations AI

Your quality standards, everywhere, every shift

Catering AI

Grow your first party catering by having our (system/AI

Drag and drop functionality

Hosting AI

End the phone chaos and capture every call

Remember choosing between helping table seven or answering the phone? You don't have to anymore.

Our AI host answers every call during rush, takes complex orders, upsells naturally, and takes reservations all while sounding like your best team member trained it personally.

Operations AI

Your quality standards, everywhere, every shift

Catering AI

Grow your first party catering by having our (system/AI

Drag and drop functionality

Introducing Operations AI

"Palona’s latest release is designed to function as an automated "best operations manager" that never sleeps. Palona Vision uses in-store security cameras to analyze operational signals — such as queue lengths, table turnover, prep bottlenecks, and cleanliness — without requiring any new hardware."

This Is What Your Customers Should Hear Every Time They Call

This Is What Your Customers Should Hear Every Time They Call

You've spent years perfecting the way your team greets guests, takes orders, and builds relationships. But what happens when you can't be there to answer every call?

Watch how Cali BBQ's AI handles real orders with the same warmth and expertise their in-person team delivers.

Connect effortlessly with popular third-party apps, expanding functionality and enabling smooth workflows between tools you already use.

Live in Days, Not Months

We integrate with your existing systems: Toast, Square, Yelp, and many other services, POS, and reservation platforms. We work with your existing tech stack, adapting to what you already use, so you can be live in days with zero staff training and zero disruption to service.

The Latest From Palona

The Latest From Palona

Your Hospitality Deserves Technology That Matches It

Every missed call is a missed opportunity to share what makes your restaurant special. Every overwhelmed team member is potential hospitality that couldn't shine. Every inconsistent experience is a relationship that didn't reach its potential.

Your Hospitality Deserves Technology That Matches It

Every missed call is a missed opportunity to share what makes your restaurant special. Every overwhelmed team member is potential hospitality that couldn't shine. Every inconsistent experience is a relationship that didn't reach its potential.

Your Hospitality Deserves Technology That Matches It

Every missed call is a missed opportunity to share what makes your restaurant special. Every overwhelmed team member is potential hospitality that couldn't shine. Every inconsistent experience is a relationship that didn't reach its potential.

Frequently Asked Questions

Get answers to the most common questions about Palona AI and how it can transform your restaurant operations.

What is Palona AI and how does it work for restaurants?

Palona AI is a next-generation restaurant AI platform designed for voice and text-based ordering. Acting as your restaurant's own conversational AI assistant, Palona AI answers every call and message with your brand's signature personality—capturing orders, booking tables, and delighting guests 24/7 through voice AI.

What is Palona AI and how does it work for restaurants?

Palona AI is a next-generation restaurant AI platform designed for voice and text-based ordering. Acting as your restaurant's own conversational AI assistant, Palona AI answers every call and message with your brand's signature personality—capturing orders, booking tables, and delighting guests 24/7 through voice AI.

What is Palona AI and how does it work for restaurants?

Palona AI is a next-generation restaurant AI platform designed for voice and text-based ordering. Acting as your restaurant's own conversational AI assistant, Palona AI answers every call and message with your brand's signature personality—capturing orders, booking tables, and delighting guests 24/7 through voice AI.

What makes Palona different from traditional call centers, bots, or IVR systems?

Palona is powered by generative AI, not scripts. As a conversational AI restaurant solution, every guest receives a personalized, on-brand experience, with increased order accuracy and natural upselling built in.

What makes Palona different from traditional call centers, bots, or IVR systems?

Palona is powered by generative AI, not scripts. As a conversational AI restaurant solution, every guest receives a personalized, on-brand experience, with increased order accuracy and natural upselling built in.

What makes Palona different from traditional call centers, bots, or IVR systems?

Palona is powered by generative AI, not scripts. As a conversational AI restaurant solution, every guest receives a personalized, on-brand experience, with increased order accuracy and natural upselling built in.

How fast can I get started with Palona AI?

Most restaurants connect Palona AI in just days. Just provide your POS credentials, any agent details, and we will handle the rest.

How fast can I get started with Palona AI?

Most restaurants connect Palona AI in just days. Just provide your POS credentials, any agent details, and we will handle the rest.

How fast can I get started with Palona AI?

Most restaurants connect Palona AI in just days. Just provide your POS credentials, any agent details, and we will handle the rest.

Will guests know they're talking to AI?

Not at all. Palona uses voice cloning to sound just like your staff, not a generic call center bot. With custom personalities, each guest interaction feels like a real conversation—not a scripted response.

Will guests know they're talking to AI?

Not at all. Palona uses voice cloning to sound just like your staff, not a generic call center bot. With custom personalities, each guest interaction feels like a real conversation—not a scripted response.

Will guests know they're talking to AI?

Not at all. Palona uses voice cloning to sound just like your staff, not a generic call center bot. With custom personalities, each guest interaction feels like a real conversation—not a scripted response.

How does Palona help boost sales and guest satisfaction?

Palona never misses a call, always delivers fast, friendly service, and naturally upsells—turning every interaction into revenue and creating reasons for guests to return.

How does Palona help boost sales and guest satisfaction?

Palona never misses a call, always delivers fast, friendly service, and naturally upsells—turning every interaction into revenue and creating reasons for guests to return.

How does Palona help boost sales and guest satisfaction?

Palona never misses a call, always delivers fast, friendly service, and naturally upsells—turning every interaction into revenue and creating reasons for guests to return.