Know what to do next.
Revenue Intelligence
12 locations · last 30 days
Catering inquiries grew 31% over the last 30 days. Three locations account for most of it.
12 of these inquiries never got a reply. Palona sent them to each catering manager, highest value first.
Orders show what guests bought. Calls, messages, and inquiries show what they wanted, what stopped them, and what they may buy next.
Palona reads intent and demand by location, daypart, channel, and use case, so you can see where the week is heading while you can still staff for it.
Palona surfaces the high-value inquiries, how urgent each one is, what it is worth, and which ones are still waiting on someone.
Palona shows where opportunities stall, and which questions, offers, or policies cost you the order.
Demand
Last 30 days · 12 locations
What the gap was
Your POS recorded the orders. Palona recorded everything the guest asked for on the way there.
Type a question the way you would ask your GM, and Palona answers it from every conversation across every location.
You do not build a dashboard or learn a filter. Ask the question, read the answer, and open the conversations behind it.
Palona answers across all your stores at once, so you can see which locations run ahead of plan and which ones need your week.
Palona learns which recommendations lift average order value, which demand is emerging, and where to spend the next month.
Revenue Intelligence
Catering inquiries grew 31% over the last 30 days, concentrated in three locations.
Revenue opportunities
$41,200
identified
Conversion rate
38%
inquiry to order
Average order value
$62
+9% vs prior 30d
High-value inquiries
218
catering and events
Every figure opens to the conversations behind it.
Palona does not stop at reporting. It creates the lead, routes the follow-up, and flags what your team needs to see.
A high-value inquiry becomes a real lead with the head count, date, budget, and dietary needs attached, ready for someone to close.
Palona sends each opportunity to the manager who owns it, ranked by what it is worth, so the biggest one gets called back first.
When guests keep asking for something you do not offer, or one location starts slipping, Palona says so while the shift can still act on it.
Actions this week
Across 12 locations
Catering · 80 guests · Sep 12
Budget and dietary needs attached.
Sent to the catering manager
12 inquiries with no reply in 24 hours
Ranked by value, highest first.
Assigned to the Riverside GM
“Gluten free” asked 34 times
No matching item on the menu.
Sent to marketing
A few practical details for restaurant teams evaluating conversation-driven demand and revenue intelligence.
Revenue Intelligence is AI that reads guest conversations, inquiries, and conversion patterns to show restaurant teams where demand is growing, where revenue is leaking, and which opportunities need follow-up.
A POS report shows what guests bought. Palona also analyzes what guests asked for, why some orders did not convert, which high-value leads are open, and what actions can increase revenue.
Yes. Palona can summarize demand, conversion, average order value, and follow-up opportunities across locations so operators can see which stores are ahead, behind, or changing.
Palona can surface catering leads, missed calls, stalled inquiries, recurring menu requests, upsell opportunities, and location-level trends that suggest where teams should act next.
Yes. Revenue Intelligence is designed so operators can ask natural questions about demand, conversion, and guest behavior, then review the conversations and signals behind the answer.
Palona Agent — Employee of the Century™
See how Palona can expand revenue and reveal new growth opportunities across your locations.
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