Catering AI
Never miss a high-value order again.
Palona AI
Catering inquiry · Web form
Never miss a catering lead.
Palona answers every catering inquiry the moment it arrives, on every channel, so a large order never waits.
Answers every channel
Phone, text, web form, and email all run through one system, so nothing slips between a shared inbox and a voicemail box.
Responds day or night
An inquiry that lands after close does not wait until morning. It gets a real reply right away.
Runs a dedicated catering line
Party inquiries never queue behind the dinner rush, so a large order gets full attention while your team stays on service.
Catering line
Last 12 hours
Phone
9:14 PM · Mid dinner rush
Web form
2:03 AM · Store closed
6:47 AM · Before open
Intelligently build orders.
Palona shapes the order on the call, sizing it to the party and the budget instead of handing the guest a blank order form.
Builds the order to the party
Palona proposes the items and quantities that fit the head count, so the guest gets a real order rather than a list of questions.
Works to their budget
Give Palona the number and it shapes the order to hit it, adjusting trays, sides, and service style to fit.
Upsells on every order
Palona offers sides, desserts, and drinks on the call, so the check grows before the order is ever confirmed.
Building the order
80 guestsClose deals effortlessly.
Palona texts the finished order to your catering manager the moment it is ready to close, wherever they happen to be.
Texts your manager in real time
The order lands on their phone the moment it is ready to close, whether they are on the floor, at another location, or off shift.
Every detail ready to close on
Head count, date, budget, and dietary needs all arrive attached, so the call back is a closing call instead of a discovery call.
Follows up until it is booked
Palona keeps working the order after the handoff, so nothing stalls between interested and confirmed.
Catering manager
Off site · 8:52 PM
New catering lead, ready to close.
Guests
80
Date
Fri, Jul 18
Service
Drop-off, 11:30 AM
Value
$3,980
Calling them now. Nothing left to ask.
The Results
Based on real outcomes our clients have seen.
$5,800in catering inquiries on the first day live (53 locations)
Palona went live across the whole brand at once and started capturing catering demand the same day. Every inquiry gets answered, qualified, and logged before it reaches a manager.
53
locations live at once
Day 1
first inquiries captured
Discover what Catering AI can do for your operations.
Get a personalized consultation from our experts.
Book a Demo
