Strengthen customer loyalty and retention.
Our agents go beyond chatbots to handle complex, individual questions. They minimize escalations, strengthen relationships, and convert one-time inquiries to committed members.
PARTNERS WITH:
IN THE PRESS:
Stop Losing Revenue to Missed Messages and Overwhelmed Teams
Overflowing inboxes and missed messages frustrate customers and overwhelm teams.
Palona AI steps in as your always-on support agent — answering FAQs, providing details, and nurturing relationships. Turn inquiries into brand-building, loyalty-driving, revenue-generating interactions.
RECLAIM YOUR MARGINS
Cut support costs, reduce churn, and turn every interaction into a growth opportunity.
RETAIN YOUR CUSTOMERS
Provide 24/7 VIP experiences that turn one-time buyers into life-long fans.
REPRESENT YOUR BRAND
Maintain brand cohesion across every customer touchpoint to strengthen customer-brand connection
Why your customers will love the Palona Experience
Palona AI is your digital concierge. From service explanations to recommending complementary products or services, it builds trust and drives incremental revenue while protecting your brand’s reputation.
Schedule a callSync your FAQs, services, catalog, and more
Dynamically and seamlessly sync your brand information and offerings for real-time accuracy.
Customize your brand voice and upsell logic
Create curated user experiences that match tone and optimize revenue.
Deploy on your site, phone line, and chat
Go live everywhere customers ask. Build trust and repeat business.
Testimony
“Our Palona agent, Jen, has become our new best friend - she’s able to answer customer questions in such an authentic, kind, and helpful way, it really blows our minds. Even sensitive topics like ‘is there an age limit to the therapies?,’ Jen handles these topics in such a human way! ”
- David Semerad, CEO of MINDZERO.
Features
Support That Builds Trust and Revenue
Palona agents proactively answer FAQs, recommend relevant add-ons, and clarify key details—building loyalty with every message.
Instant Answers, Zero Bottlenecks
Palona delivers fast, accurate info on products, policies, and services—cutting down support volume and wait times while enhancing CX.
On-Brand, Always-On, Infinitely Scalable
Our agents scale to handle customer traffic surges while providing consistent, 24/7 customer guidance that mirrors your brand tone. All without training, burnout, or compromise.
Why Partner with Palona?
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Backed by a World-Class Research Team
Built by industry experts with cutting-edge AI insights.
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Drastically Benchmarked Against Market Solutions
We test rigorously to ensure you're getting the best-in-class performance.
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Seamless Onboarding into Your Workflow
Quick, hassle-free integration with your existing systems.
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Simple First-Mover Program
Get early access, priority support, and tailored setup.
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