“We have pioneered Generative AI technology to help businesses grow by giving them AI that breathes life into their brands. Palona will replace the shopping ‘doomscroll’ with a delightfully friendly and individualized experience that builds relationships,” said Maria Zhang, CEO and co-founder of Palona. “Building relationships with customers requires a precise mix of human skills that even the best salespeople train for years to achieve. We captured that skillset and turned it into models and actions our AI Agents can consistently perform.”