Bring your brand to life.
Make your customers fall in love.
Meet us in-person at Pizza Expo!
product
Create your
Employee of
the Century.
Chatbots are cavemen. Palona’s AI Agents are the next stage of evolution. Our AI Agents learn about each individual customer, adapt to their needs, and sell with precision and joy.
Using Palona, businesses are able to quickly create customized AI that combines virtuoso sales skills with 24/7 availability, unlimited capacity, and infinite patience.
AS SEEN IN
Boost Conversion, Inspire Loyalty.
"I've always wanted to personally connect with every customer. Palona has made that possible with the Wyze Wizard AI Agent, delivering the curated, personalized buying journey I wish I could give every customer myself."
- Yun Zhang, co-founder and CEO of Wyze.
Meet customers where they are.
Palona Agents will greet your customer wherever they want to engage, be it text, voice, web widget, IOS, Android, and social media (Instagram DMs).
“As Pizza My Heart grew from 1 to 28 locations, I created the character Jimmy the Surfer to embody our brand. Palona AI brought him to life in a way that just makes me smile - which I never expected from an AI.
That level of personality, convenience, and customer relationships is what we dreamed of from the very start, but is so hard to maintain as we grow.”
- Chuck Hammers, CEO of Pizza My Heart.
Surprise and delight.
“Our Palona agent, Jen, has become our new best friend - she’s able to answer customer questions in such an authentic, kind, and helpful way, it really blows our minds. Even sensitive topics like ‘is there an age limit to the therapies?,’ Jen handles these topics in such a human way! ”
- David Semerad, CEO of MINDZERO.
technology
Under the Hood
Brand Consistency
Through a quick onboarding rooted in a customer's existing knowledge base, Palona Agents handle thousands of conversations while staying true to a brand's voice, principles, and practices.
Persuasiveness
Like a great salesperson, Palona Agents look for the "pitch perfect" moment to proactively upsell and cross-sell, suggesting the right product or service in an engaging, and value-added way - not only improving immediate sales, but brand loyalty and LTV.
High EQ
Palona Agents adapt empathically to dynamic conversations and consistently outperform both human staff and other AI solutions on industry benchmarks.
research
Benchmarking Pizza Ordering AI Agents
By Professor Steve Liu and Alex Chen, PhD
Why wait?
Talk to us to learn more.
company
Our Mission
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