Turn interest into revenue, automatically.
Our agents take a consultative sales approach to engage browsers —recommending individualized products, guiding decisions, and drive conversations into conversions.
PARTNERS WITH:
IN THE PRESS:
From Cart Abandonment to Confident Checkout
Confusing site navigation and abandoned carts leave revenue on the table — especially when shoppers feel overwhelmed or unsure.
Palona AI steps in as a shopping assistant with a consultative sales approach, turning hesitation into confidence. With emotionally intelligent, brand-aligned conversations, it personalizes the buying journey, suggests the right products at the right time, and answers questions before they become roadblocks.
RECLAIM YOUR MARGINS
Skip the high fees of third-party ecommerce hosts and secure every customer order during peak hours.
RETAIN YOUR CUSTOMERS
Provide 24/7 VIP experiences that turn one-time buyers into life-long fans.
REPRESENT YOUR BRAND
Maintain brand cohesion across every customer touchpoint to strengthen customer-brand connection
Why your customers will love the Palona Experience
Palona AI transforms static browsing into dynamic, interactive shopping experiences. It personalizes product discovery, proactively answers questions, and reduces return rates — all while embodying your brand’s unique voice.
Schedule a callConnect your ecommerce catalog
Dynamically and seamlessly sync catalog & pricing information for real-time accuracy.
Customize brand tone and conversational style
Create curated user experiences that match tone and optimize revenue.
Watch orders grow with zero added complexity
Deploy quickly across channels and watch AOV and retention grow.
Testimony
"I've always wanted to personally connect with every customer. Palona has made that possible with the Wyze Wizard AI Agent, delivering the curated, personalized buying journey I wish I could give every customer myself."
- Yun Zhang, co-founder and CEO of Wyze.
Features
Reduce Returns with Personalized Shopping Journeys
Palona AI turns browsing into buying with emotionally intelligent product suggestions tailored to each customer’s needs, taste, and behavior—just like a top-tier sales associate.
Effortless Upsells That Feel Like Great Service
Whether it's a complementary item or the perfect add-on, Palona surfaces what matters most in the moment—boosting AOV naturally, never pushy.
Scale Seamlessly During Peak Traffic
From seasonal drops to flash sales, Palona handles high-traffic peaks without slowing down—no added headcount, no missed opportunities.
Why Partner with Palona?
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Backed by a World-Class Research Team
Built by industry experts with cutting-edge AI insights.
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Drastically Benchmarked Against Market Solutions
We test rigorously to ensure you're getting the best-in-class performance.
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Seamless Onboarding into Your Workflow
Quick, hassle-free integration with your existing systems.
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Simple First-Mover Program
Get early access, priority support, and tailored setup.
Reach out