Palona Taps Restaurant Tech Leader Martin Briant as VP of Sales

Palona Welcomes Martin Briant as VP of Sales to Lead AI Expansion in the Restaurant & Hospitality Industry

Palona is thrilled to announce the appointment of Martin Briant as our new Vice President of Sales. With a distinguished career in Restaurant & Hospitality technology, Martin brings a wealth of experience and a proven track record of driving innovation and growth.

Prior to joining Palona, Martin served as President, North America at me&u, where he played a pivotal role in transforming the dining experience through cutting-edge technology. His leadership helped scale the business into key markets and enabled leading hospitality groups to elevate service, increase revenue, and streamline operations—all through intuitive, guest-centric tech.

At Palona, Martin will focus on taking our AI solutions to serve the restaurant industry. Palona’s AI agents are designed to deliver emotionally intelligent, persuasive conversations that boost revenue and customer satisfaction at scale. By integrating seamlessly with existing workflows, our technology offers restaurants a powerful tool to enhance guest experiences and operational efficiency.

Martin’s deep understanding of the restaurant landscape and his commitment to innovation align perfectly with Palona’s mission to revolutionize the industry through AI. His leadership will be instrumental as we continue to develop solutions that empower restaurants to connect with their customers in meaningful ways.

Please join us in welcoming Martin Briant to the Palona team. We are excited about the future and the opportunities that lie ahead as we work together to shape the next chapter in restaurant technology.

Here are a few words from Martin: “I’ve spent my career helping restaurateurs use technology to deliver better service, drive more revenue, and operate more efficiently,” Martin says. “Joining Palona is a natural next step—our AI isn’t just smart, it’s emotionally aware. That’s the game-changer! I’m excited to join a talented team that’s bringing a best-in-class product to market and redefining how restaurants connect with their guests. My mission is to make world-class AI accessible to every restaurant and help them thrive in a world where margins are tighter and guest expectations have never been higher.”