🤝 Palona + Yelp: A Smarter Way to Serve Your Guests
AI-Powered Voice & Text Agents, Fully Integrated with Yelp Reservations and Waitlist
Palona has partnered with Yelp to bring restaurant AI agents to the front of house. Guests can call or text to make a reservation, check wait times, or join the waitlist with no apps, no missed calls, and no overworked staff.
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🌟 Let Your Voice AI Handle the Line While You Focus on the Floor
Say goodbye to missed calls and long hold times. Palona's AI-powered restaurant assistant is always on, always friendly, and never drops a call.
Take phone calls and text messages, 24/7
Make live reservations and join waitlist spots using real-time Yelp data
Understand natural speech and guest intent (even with background noise or slang)
Deliver a consistent, on-brand guest experience—every time
"It's like hiring the world's best host—one that never calls in sick, never drops a call, and never forgets to smile."
🚀 Why Restaurants Need AI Agents
Capture more bookings
Even after hours, your AI host keeps the front door open
Free up Your Team
Let staff focus on guests, not the phone
Boost Guest Satisfaction
No more long waits, but faster, more consistent service
No New System
Palona integrates seamlessly with Yelp
💡 Built for Hospitality, Not Just Tech
Palona.ai isn't some one-size-fits-all call bot. It's custom-built for hospitality. Our AI voice agent sounds like your brand, speaks your guest's language, handles real-world complexity with grace.
Whether your guests prefer to call or text, Palona ensures they always feel taken care of.
🛠️ Set Up in Days, Not Weeks
No new hardware. No complicated installs. Just your voice, your brand, and your phone line.
Getting started with Palona in three simple steps:
Set Up Your Agent
Choose the name, voice, personality, and tone that fits your brand. Whether it's warm and casual or polished and professional. You decide, we'll bring it to life.
Integrate with Your POS (Optional)
We will sync with your POS so reservations, waitlists, and orders flow directly into your system.
Go Live
Keep your current phone number and simply forward it to your AI agent. That's it and your AI-powered dining experience begins