VOICE AI AGENT

Answer Every Call with a Friendly, On-Brand Voice

The Voice AI Agent picks up every call to your restaurant and handles it with care, whether it's taking an order, answering a question, or booking a table. Just forward your existing phone line, and our AI host takes it from there.

What Guests Can Do Over Voice

📞

Make Reservations

Book tables instantly with real-time availability checking and confirmation.

🍽️

Place Orders

Order takeout, delivery, or pickup with menu recommendations and upselling.

❓

Ask Questions

Get answers about hours, location, menu items, dietary restrictions, and more.

📋

Join Waitlists

Add their name to waitlists and receive updates on table availability.

🎫

Apply Promotions

Use coupons, loyalty rewards, and special offers seamlessly during ordering.

👥

Get Transferred

Escalate complex requests to human staff when needed with full context.

GETTING STARTED

From Setup to Service

We take your voice, wrap it in your brand's personality, and connect it to your phone line. Within days, your AI agent is live and answering every call. No new hardware, no complicated installs, no tech headaches.

1. Build Your Agent

Pick the name, personality, and voice. Friendly dive bar energy or polished fine dining? You decide, we make it happen.

2. Go Live, Fully Connected

Forward your number, sync your POS, and your agent starts answering within minutes. Orders flow straight to your kitchen while your team focuses on guests.

3. Complete Order Orchestration

Payment captured, order fired to your POS, kitchen ticket printed—your agent handles the whole plate with zero human handoffs required.

Serve Human Connection
with a Free Demo of Our AI.

Want to see how Palona can work for your restaurant?