WAITLIST/RESERVATION

Smarter Hospitality with Automated Waitlist & Reservation Management Built In

WHAT IT DOES

AI-Powered Seating Operations

Palona's Waitlist and Reservation system efficiently manages your restaurant's seating operations through AI-powered automation. It handles everything from capturing guest information and setting expectations to sending timely notifications and managing complex reservation scenarios—all while collecting valuable data to optimize your restaurant's capacity and enhance the dining experience.

WHY IT MATTERS FOR RESTAURANTS

Eliminating Reservation Chaos

No more lost reservations, double-bookings, or frustrated guests waiting without updates.

Eliminate No-Shows

Eliminates no-shows with automated confirmations and reminders, protecting your revenue and maximizing table utilization.

Reduce Staff Workload

Reduces staff workload by automating tedious waitlist management, reservation changes, and guest communications.

Enhance Guest Experience

Enhances the guest experience with personalized communication, accurate wait times, and seamless reservation modifications.

Try It Yourself

Experience Hospitality-Driven AI Conversations

Want to see how it feels in real life? Experience how Palona delivers hospitality-driven AI conversations for your guests. Call Vinny, our sample AI host, and experience how a restaurant guest would interact—via voice or text.

📞 1 (844) 726-1419

Call Vinny anytime to experience our AI host.

Serve Human Connection
with a Free Demo of Our AI.

Want to see how Palona can work for your restaurant?