FOOD & BEVERAGE + AI
Food & Beverage + AI
Transform your food and beverage operations with AI-powered customer service that handles orders, reservations, and guest inquiries with the precision and warmth your brand demands.
WHY FOOD & BEVERAGE RESTAURANTS NEED AI
Elevating Food & Beverage Operations
Peak Hour Management
AI handles incoming calls and texts instantly, reducing pressure on staff during peak hours.
Order Accuracy & Efficiency
AI captures complex orders and modifications accurately while boosting efficiency.
Multi-Location Consistency
AI delivers the same voice, service, and accuracy across every location.
WHAT WE POWER
Top Use Cases We Power
Automated Order Taking
Take phone or text orders with upselling and secure payments to increase check size.
Reservation Management
Book tables, manage waitlists, and send confirmations 24/7.
Menu Information & Dietary Support
Answer questions about ingredients, allergens, and dietary needs instantly.
Catering & Events Coordination
Handle large orders and event requests with smart scheduling support.
Customer Feedback & Support
Capture guest feedback and route complex issues to staff with full context.
Loyalty Program Integration
Apply rewards and share promos automatically based on guest history.
GETTING STARTED
From Setup to Service
We take your voice, wrap it in your brand's personality, and connect it to your phone line. Within days, your AI agent is live and answering every call. No new hardware, no complicated installs, no tech headaches.
1. Build Your Agent
Pick the name, personality, and voice. Friendly dive bar energy or polished fine dining? You decide, we make it happen.
2. Go Live, Fully Connected
Forward your number, sync your POS, and your agent starts answering within minutes. Orders flow straight to your kitchen while your team focuses on guests.
3. Complete Order Orchestration
Payment captured, order fired to your POS, kitchen ticket printed—your agent handles the whole plate with zero human handoffs required.
Contact Us
Serve Human Connection
with a Free Demo of Our AI.
with a Free Demo of Our AI.
Want to see how Palona can work for your restaurant?