Customer Success

What Our Customers Say

Discover how Palona AI is transforming customer service and driving business growth for restaurants and businesses across the country.

Success Stories

Sarah Chen avatar
Sarah Chen
CEO, Cali BBQ
"Palona's AI agents helped us increase sales by 18% during Father's Day. The personality-driven approach really connects with our customers."
Michael Rodriguez avatar
Michael Rodriguez
Operations Manager, Pizza Palace
"The AI voice assistant handles our phone orders seamlessly. Our customers can't tell they're talking to an AI - it's that natural."
Jennifer Kim avatar
Jennifer Kim
Marketing Director, Fresh & Co
"Palona transformed our customer service. The AI agents understand our brand voice and handle inquiries better than our previous team."
David Thompson avatar
David Thompson
Founder, Urban Eats
"We've seen a 25% increase in order value since implementing Palona. The personalized recommendations are spot-on."
Lisa Wang avatar
Lisa Wang
General Manager, Brew & Bites
"The multi-language support is incredible. We can now serve customers in their preferred language without hiring additional staff."
Robert Johnson avatar
Robert Johnson
Owner, Taco Town
"Palona's AI agents work 24/7 without breaks. Our late-night orders have increased significantly since implementation."
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