AI ANSWERING AGENT
Greet Every Guest. Never Miss a Call.
Your front-of-house is always busy, but your AI Answering Agent never is. Designed for restaurants that want to capture every phone call—day or night—this agent greets guests with warmth, answers common questions, and routes calls to the right destination. All without putting anyone on hold. Let your phone line become a profit line.
AI Answering Agent Features: Plan-by-Plan Overview
Choose the plan that fits your restaurant's needs
| Feature | Description | Standard | Premium | Enterprise |
|---|---|---|---|---|
| Real-Time Multilingual Support | Varying levels of multilingual support, from English only to over 100 languages. | 2 Languages | 10 Languages | 100+ Languages |
| Humanlike Voice | Natural-sounding AI voice interactions | ✓ | ✓ | ✓ |
| Voice Cloning | Custom voice replication technology to personalize interactions | ✗ | ✓ | ✓ |
| Promotion & Upselling | Smart recommendations and promotional offers | ✗ | ✓ | ✓ |
| Human Escalation | Seamless transfer to human staff when needed | ✓ | ✓ | ✓ |
| Security & Compliance | Enterprise-grade security and data protection | ✓ | ✓ | ✓ |
Who This Agent Is Best For
Perfect for restaurants that need reliable phone support
- Restaurants that miss calls during peak hours or after close
- Locations with limited front-of-house staff
- Concepts that receive frequent phone inquiries (hours, reservations, directions, etc.)
- Hospitality brands that want consistent, on-brand guest interactions every time
GETTING STARTED
From Setup to Service
We take your voice, wrap it in your brand's personality, and connect it to your phone line. Within days, your AI agent is live and answering every call. No new hardware, no complicated installs, no tech headaches.
1. Build Your Agent
Pick the name, personality, and voice. Friendly dive bar energy or polished fine dining? You decide, we make it happen.
2. Go Live, Fully Connected
Forward your number, sync your POS, and your agent starts answering within minutes. Orders flow straight to your kitchen while your team focuses on guests.
3. Complete Order Orchestration
Payment captured, order fired to your POS, kitchen ticket printed—your agent handles the whole plate with zero human handoffs required.
Interested in a Demo?
Try It Yourself
Want to see how it feels in real life? Experience how Palona delivers hospitality-driven AI conversations for your guests. Call Vinny, our sample AI host, and experience how a restaurant guest would interact—via voice or text.
📞 1 (844) 726-1419
Call Vinny anytime to experience our AI host.
Contact Us
Serve Human Connection
with a Free Demo of Our AI.
with a Free Demo of Our AI.
Want to see how Palona can work for your restaurant?